Privacy Policy
Last Updated: August 2026
Information We Collect
At MRPAU Lab Supply, we collect information that you provide directly to us when making a purchase or contacting us. This includes:
- Contact information (name, email address, phone number)
- Shipping and billing addresses
- Payment information (processed securely through our payment providers; we do not store full credit card numbers)
- Order history and communication records
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding your orders or inquiries
- Send important updates about our services or policies
- Improve our website and customer service
- Ensure compliance with our Terms & Conditions
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using industry-standard protocols.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners. We may use third-party service providers to help us operate our business (e.g., shipping carriers, payment processors), and we may share your information with these third parties solely for those specific purposes.
Legal Compliance
We reserve the right to disclose your personal information as required by law, court order, or legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Cookies
Our website uses "cookies" to enhance your experience (e.g., keeping items in your shopping cart). You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at hello@mrpaulabsupply.com.au.